Vickerman Company warrants its products and lights against manufacturer only defects in material or workmanship for a period of thirty (30) days from the date of purchase.This is a LIMITED WARRANTY, covering 30 days of use. Please read this warranty thoroughly and familiarize yourself with its restrictions and requirements
Should the product fail within this period, Vickerman will, at Vickerman’s option, either repair or replace the defective part free of charge. In the event Vickerman replaces a part/item it will be shipped via the Ground Service carrier of our choosing. Return the defective product along with a copy of the dated sales receipt with store name noted (mandatory), UPC Code, address and phone number. If you discard our box, retain the UPC Code in the event warranty service is ever required. The product is not for outdoor use unless specifically stated as such on the product. Keep away from heat and moisture. This limited warranty does not cover damage resulting from accident, misuse, abuse, negligence, or normal wear. Warranty does not cover: burned out bulbs, broken bulbs, missing bulbs, or unlit strings due to not replacing burned out bulbs. Warranties only cover use of item in the United States and Canada. (Vickerman does not cover applicable fees or taxes when shipping into Canada)
At the discretion of Vickerman Company, you may either receive a replacement part or be instructed as to which part(s) to ship prepaid to Vickerman Company for our inspection and remedy determination. All items/parts sent to Vickerman must be properly packed in an appropriate sized and sturdy carton. Vickerman is not responsible for damage to items in route to Vickerman. Replacement or repair as provided by this limited warranty is our exclusive remedy to the consumer and does not place Vickerman Company liable for any incidental or consequential damages. All arbitration is handled in the state of Minnesota.

Warranty Sevice:

Send to:

Vickerman Company

Attn: Customer Service Department

675 Tacoma Blvd

NYA, MN 55368