LIMITED 30 DAY WARRANTY

30-Day Limited Warranty

Coverage

Vickerman Company warrants its products and lights against manufacturer-only defects in materials or workmanship for thirty (30) days from the date of purchase. This is a LIMITED WARRANTY, covering 30 days of use. Please read this warranty carefully and familiarize yourself with its restrictions and requirements.

Remedy

Should the product fail within this period, Vickerman will, at Vickerman’s option, repair or replace the defective part at no charge for the part. If a replacement is provided, it will be shipped via the ground service carrier of our choosing.

How to Obtain Service

Return the defective product with all of the following:

  • A copy of the dated sales receipt with the store name noted (mandatory)
  • The product UPC code
  • Your address and phone number

If you discard the original box, retain the UPC code in case warranty service is required.

Use & Conditions

The product is not for outdoor use unless specifically stated on the product. Keep away from heat and moisture. This limited warranty does not cover damage resulting from accident, misuse, abuse, negligence, or normal wear.

What This Warranty Does Not Cover

  • Burned-out, broken, or missing bulbs
  • Unlit strings due to not replacing burned-out bulbs
  • Use outside the United States and Canada

Vickerman does not cover applicable fees or taxes for shipments into Canada.

Inspection & Returns

At Vickerman’s discretion, you may either receive a replacement part or be instructed which part(s) to ship prepaid to Vickerman for inspection and remedy determination. All items/parts sent to Vickerman must be properly packed in an appropriately sized, sturdy carton. Vickerman is not responsible for damage to items in transit to Vickerman.

Warranty Service (Returns Address)

WARRANTY SERVICE: Send to:

Vickerman Company
Attn: Customer Service Department
675 Tacoma Blvd
NYA, MN 55368
800-847-8606

Limitation of Liability & Arbitration

Repair or replacement as provided by this limited warranty is the exclusive remedy to the consumer and does not make Vickerman Company liable for any incidental or consequential damages. All arbitration is handled in the State of Minnesota.