Grand Teton Trees


Vickerman Company warrants these products against manufacturer-only defects in material or workmanship for a period of five years of Seasonal Use from the date of purchase or 3,000 hours of use, whichever comes first. This is a LIMITED SEASONAL WARRANTY, covering 90 days of use per year. Warranty only covers trees purchased new and sealed in their original cartons. Please read this warranty thoroughly and familiarize yourself with its restrictions and requirements.

Store promptly after the season in a cool dry place that does not exceed 100 degrees Fahrenheit. Should the light string fail within this warranty period, Vickerman will, at Vickerman's option, either repair or replace the defective part free of charge. In the evrnt Vickerman replaces a part it will be shipped via the ground service carrier of our choosing. Return the defective section of tree along eith a copy of the dated sales receipt with store name noted (mandatory), UPC Code, address and phone number. If you discard our box, retain the UPC Code in the event warranty service is ever required. When using tree outside all electrical connections must be protected from rain, snow, and moisture. This limited warranty does not cover damge resulting from accident, misuse, abuse, negligence, or normal wear. Warranty does not cover: burned out bulbs, broken bulbs, missing bulbs, or fuses. Altering the light sets in any way, or removing them from the product will void this warranty. Warranties only cover use of item in the United States and Canada. (Vickerman does not cover applicable fees or taxes when shipping into Canada)

At the discretion of Vickerman Company, you may either recieve a replacement part or be instructed as to which part(s) to ship prepaid to Vickerman Company for our inspection and remedy determination. All items/parts sent to Vickerman must be properly packed in an appropriate sized and sturdy carton. Vickerman is not responsible for damage to items in route to Vickerman. Replacement or repair as provided by this limited warranty is our exclusive remedy to the consumer and does not place Vickerman Company liable for any incidental or consequential damages. All arbitration is handled in the state of Minnesota.


Send to:

Vickerman Company

Attn: Customer Service Department

675 Tacoma Blvd

NYA, MN 55368