SMS Terms & Conditions

These SMS Terms & Conditions govern the transactional text message program offered by Vickerman Company. By opting in, you agree to the terms described below.

Program Description

Vickerman Company sends recurring transactional text messages to customers about orders they have placed with us. Messages include order and shipping confirmations, backorder and oversold notices, ship-date changes, delivery exceptions, payment issues, and customer service messages. Some messages ask you to reply with a numbered option (for example, "Reply 1 to ship what's available") so our team can act on your order.

This program does not send marketing or promotional messages.

How to Opt In

You may consent to receive text messages by any of the following:

Checking the SMS consent box on our website, your account page, or at checkout;
Giving verbal consent to a Vickerman customer service representative during a call;
Texting START or YES to 952-373-2001.

Message Frequency

Message frequency varies and depends on your order activity.

Cost

Message and data rates may apply.

Carrier Liability

Carriers are not liable for delayed or undelivered messages.

How to Opt Out

How to Get Help

Reply HELP to any message, call (952) 373-2001, or email support@vickerman.com. Support hours are Monday–Friday, 8:00 a.m. – 5:00 p.m. CST.

Privacy

See our Privacy Policy at www.vickerman.com/privacy.

Contact

If you have questions about this SMS program or these Terms, please reach out to us directly.